BD89 Terms & Conditions – Official Malaysia Platform Usage Policy

Welcome to BD89 — an online sports betting and entertainment platform operating under the domain bd89.my. These Terms and Conditions (hereinafter referred to as the "Terms") govern the relationship between you as the user and BD89 as the platform operator.

By accessing, registering, logging in to, or using any part of the BD89 — whether via the website, mobile app, or any other interface provided — you explicitly and unconditionally agree to be bound by these Terms in their entirety.

Acceptance of these Terms is mandatory to use the platform bd89. BD89 reserves the right to amend, update, or replace any part of these Terms at any time at its sole discretion. Any changes will take effect immediately upon being published on the bd89 platform, and your continued use following such changes constitutes acceptance of the updated terms.

To be eligible to register and use the platform BD89, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years old at the time of registration and during use of the bd89 platform.
• An individual acting on their own behalf — not on behalf of a company, organisation, or any other third party.
• Must be residing in Malaysia or have lawful access to the BD89 platform under the laws of the country you are in.
• Not currently subject to any self-imposed or externally imposed playing restrictions through BD89's self-management programme.
• Register one account only — multiple accounts for the same individual are strictly prohibited on bd89.
• Must not have had a previous BD89 account closed due to fraud, misconduct, or breach of terms.

Each individual is only permitted to hold one (1) BD89 account only. Multiple account registrations by the same individual — using different names, different emails, different phone numbers, or different IP addresses — constitute a serious violation that may result in the closure of all associated accounts and the forfeiture of all balances and winnings.

During registration, you are required to provide accurate, truthful, and up-to-date information, including:

• Full name as shown on your Malaysian identification document (MyKad or passport).
• An active Malaysian phone number registered in your own name.
• A valid email address that you have access to.
• Choose a unique, strong password — at least 8 characters combining letters and numbers.

You are solely responsible for maintaining the confidentiality of your account login credentials bd89 your account. BD89 will not be held responsible for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials. If you suspect your bd89 account has been accessed by an unauthorised party, please contact our customer support immediately.

BD89 supports the following deposit and withdrawal methods available to Malaysian users:

All transactions on BD89 processed in Malaysian Ringgit (RM/MYR). BD89 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond BD89's control.

Withdrawals may only be made to the same payment method used for the deposit, or to a verified Malaysian bank account registered in the member's name. BD89 reserves the right to request additional verification before processing withdrawals, particularly for amounts exceeding RM10,000 or in circumstances that raise fraud or money laundering concerns.

All bonuses and promotions offered by BD89 subject to specific conditions stated on each respective promotions page. The general terms applicable to all BD89 bonuses are as follows:

• Each bonus may only be claimed once per member, per household, per device, and per IP address unless otherwise stated.
• The Welcome Bonus of up to RM1,200 is available to new members on their first deposit only — it cannot be combined with any other promotion.
• The rollover requirement for deposit bonuses is 8x the total of the deposit amount plus the bonus, unless otherwise stated in the specific promotion's terms.
• The 1.5% sports rebate is calculated based on total net daily turnover and credited every business day with no additional rollover requirements.
• BD89 reserves the right to void any bonus and associated winnings if abuse, fraud, or system manipulation is found to have occurred.

Members found to have abused the bonus system bd89 — including through opposing bets, use of multiple accounts, or placing minimum-value wagers solely to fulfil rollover requirements — may face consequences including bonus forfeiture, cancellation of related winnings, and account closure.

Platform BD89 offers a wide range of game categories including Sports Betting, Live Casino, online slots, e-sports, badminton, and lottery. Specific rules for each game category are set out in their respective sections within the platform. The general rules that apply to all games on bd89 are as follows:

• All game results are final once confirmed by the BD89 system. Disputes must be filed within 72 hours after results are announced.
• Internet connection interruptions or device issues during gameplay are the member's responsibility — BD89 is not liable for any losses arising from technical problems on the member's end.
• In the event of a technical error acknowledged by BD89, affected bets will be cancelled and stakes returned to the member's account.
• All slots and lottery games use a Random Number Generator (RNG) independently certified to ensure full fairness.
• BD89 reserves the right to set minimum and maximum bet limits for any game at any time.

Sports Betting section BD89 covers more than 30 sports including football (EPL, UEFA Champions League, Malaysia Super League), BWF World Tour badminton, esports, cricket, tennis, and more. Specific terms for sports betting on the bd89 platform are:

• Confirmed bets cannot be cancelled unless the match is postponed, cancelled, or declared void by BD89.
• For matches that are postponed and resumed within 48 hours, the bet will remain valid and settled based on the final result of the match.
• If a match is cancelled or not completed within 48 hours of the scheduled time, all bets will be declared void and funds returned to members.
• For BWF badminton matches, if a player withdraws before the match begins, all bets will be cancelled and stakes fully refunded.
• The odds displayed at the time a bet is confirmed are the odds that will be used to calculate winnings, regardless of any odds movement after the bet is placed.
• BD89 reserves the right to restrict or refuse bets from specific members if there are indications of match manipulation or odds fraud.

Platform integrity is a top priority BD89. The following actions constitute serious violations of these Terms and may result in immediate action:

• Registering multiple accounts (bonus abuse) or using another person's identity to open an account on the bd89 platform.
• Using automated software, bots, or any tool that provides an unfair advantage in any BD89 game.
• Exploiting any bugs, technical errors, or system vulnerabilities in BD89 for unauthorised gain.
• Engaging in or facilitating money laundering through the bd89 platform.
• Colluding with other players to manipulate game outcomes or bets on BD89.
• Providing false information during the KYC process or bd89 account verification.

If BD89 detects or suspects any of the above activities, we reserve the right to immediately suspend or close the account(s) involved, forfeit all associated balances and winnings, and report the activity to the relevant authorities without prior notice to the member.

Account BD89 may be closed or suspended in the following circumstances:

• At the member's request — you may request account closure at any time by contacting BD89 customer support. All valid balances will be returned once the verification process is complete.
• Self-Exclusion — you may choose to exclude yourself from the bd89 platform for a set period or permanently through the Responsible Gaming feature.
• Terms Violation — BD89 reserves the right to close any account that violates any provision of these Terms without prior notice.
• Compliance Requirements — BD89 reserves the right to close or suspend accounts based on applicable legal or regulatory requirements.

For accounts closed due to compliance reasons or terms violations, BD89 reserves the right to withhold the account balance pending the outcome of an investigation. If the investigation finds no breach, the valid balance will be returned within 14 business days.

BD89 shall not be held liable in the following circumstances:

• Losses arising from internet service disruptions, device failures, or technical issues beyond BD89's control.
• Any financial decisions made based on information displayed on the bd89 platform that are subsequently found to be inaccurate due to third-party errors.
• Indirect, consequential, or speculative losses claimed by members.
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials.

Maximum liability amount BD89 to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim. All disputes will be resolved based on official transaction records stored in the bd89 system, which shall be treated as conclusive evidence.

BD89 takes member privacy very seriously. All personal information collected during registration and use of the bd89 platform is processed in accordance with our separate Privacy Policy. Key privacy and data highlights include:

• All personal data is protected with 256-bit SSL encryption during both transfer and storage.
• BD89 does not sell or transfer members' personal data to third parties for marketing purposes without explicit consent.
• Data is shared only with recognised payment providers for transaction processing purposes, and with the relevant authorities where required by law.
• Members have the right to request access to, correction of, or deletion of their personal data by contacting support@bd89.my.

For full details on how bd89 handles your data, please refer to BD89 Privacy Policy which forms part of this agreement.

BD89 is committed to promoting responsible gambling practices among all members. We provide a range of self-management tools accessible directly from your bd89 account settings:

• Deposit Limit — Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit — Set the maximum amount you are willing to lose within a given period.
• Session Time Limit — Limit the amount of time you spend playing on the bd89 platform in a single session.
• Self-Cooling Off — Temporarily suspend access to your account for a period of 1 to 30 days.
• Self-Exclusion — Opt to permanently exclude yourself from the BD89 platform.

BD89 reserves the right to modify, add, or remove any part of these Terms at any time, based on changes in legislation, operational requirements, or improvements to the bd89 platform. The procedure for notifying members of changes to the Terms is as follows:

• Members will be notified of material changes via email or in-platform notification on bd89 at least 7 days before they take effect.
• Minor changes or editorial corrections may take effect immediately without prior notice.
• The date of the most recent update will always be displayed at the top of this Terms document.
• Continued use of the BD89 platform after updated terms take effect constitutes acceptance of those terms.

It is the member's responsibility to review the Terms periodically. If you do not agree with any changes to the terms bd89, you have the right to close your account and request a withdrawal of any valid balance before the date the changes take effect.

If you have any questions, concerns, or require further clarification regarding the Terms & Conditions BD89 we encourage you to contact our team before registering or carrying out any transactions.

• Live Chat — Available 24 hours a day, 7 days a week, directly within the BD89 platform. Average response time is under 2 minutes.
• Email — Submit your enquiry to support@bd89.my. Response within 24 business hours.

Support team BD89 provides services in both Malay and English. For formal disputes that cannot be resolved through customer support, please submit a written complaint to the email address above with the subject line "Formal Complaint", along with your bd89 account number and full details of the dispute. BD89 is committed to resolving all complaints within 14 business days.